The Pet Companion Design in Gamification

Pet Companion Design (Game Technique #135)

In the vast universe of game design, there’s a myriad of techniques employed to amplify user engagement and immersive experiences. Among these, one stands out for its unique charm: the “Pet Companion” Game Design Technique #135.

This concept may remind some of the Avatar Design, a foundational game design technique. While there are similarities, the essence of ownership and the feeling of camaraderie differ significantly.

Distinguishing Avatar (GT#13) and Pet Companion Designs

In the world of Avatar Design, players often see themselves as the avatar. The avatar becomes an extension of their identity, a digital representation of themselves in the virtual realm. This embodiment fosters a profound connection, a bond that makes every achievement, loss, or challenge deeply personal.

In contrast, the Pet Companion Design introduces a subtle shift in this dynamic. Here, the player isn’t the digital entity but rather its master or friend. The relationship is one of guardianship and camaraderie. This distinction, while nuanced, profoundly alters the gaming experience. For example, when faced with a challenge, having a pet launch an attack feels distinctly different from the player-avatar doing so. The former feels like teamwork, while the latter is more personal.

How Battle Camp utilizes Pet Companions to expand their appeal

For clarity, let’s go deeper into some games that masterfully employ this technique:

In “Battle Camp,” players have the unique task of capturing monsters. Once captured, these monsters fight for the player. An intriguing aspect of “Battle Camp” is its substantial female player base. Beyond its vivid designs and colors, the game’s indirect combat mechanism provides a different kind of appeal. Instead of the player’s avatar fighting with ninja swords, their Pet Companions, or monsters, engage in combat, offering a level of detachment that can be particularly appealing to those who shy away from inflicting direct violence within games.

Some games have pushed the boundaries of the Pet Companion Design by introducing layers to the player’s virtual identity. In games like Battle Camp, players have avatars, which they can modify. These avatars, in turn, own battle pets that engage in combat. This layered approach adds depth to the gameplay, further distancing the player from direct combat and creating a more complex narrative.

It becomes a nice Core Drive 5: Social Influence & Relatedness experience.

Examples of Pet Companions within Iconic Games

  1. Plants vs. Zombies: This game is a brilliant showcase of autonomous combat. The player’s home is under threat from zombies, and to defend it, plants are strategically placed in the garden. These plants then automatically fight off the approaching zombies, removing the player from direct combat. It’s a strategy game where the player’s choices determine the outcome, but the action is executed by their plant companions.
  2. Super Mario: Mario’s adventures are made all the more thrilling with Yoshi, a green dinosaur. Yoshi not only serves as Mario’s mount but can also eat enemies, adding a layer of strategy to gameplay.
  3. MegaMan: MegaMan’s world is enriched with companions like his loyal dog, which he can ride, and Beat, a bird that autonomously seeks out and attacks enemies. These companions add depth to the gameplay, offering varied combat options.
  4. Diablo II: Here, players can have a ‘follower,’ a companion equipped with weapons and skills. This follower aids the player in battles, casting spells, and confronting adversaries. The customization options for the follower add an extra dimension to strategy.
  5. World of Warcraft (WoW): WoW offers a multi-layered pet companion system. The Hunter class can tame wild animals, turning them into loyal companions. These companions can be trained, given equipment, and even have their skills customized. Additionally, WoW introduced battle pet companions, which players can train to fight other pets they encounter in the expansive game world.

Pros and Cons of Pet Companions

Pet Companion Design touches upon various Core Drives that motivate players. From the drive for Social Influence and Relatedness, where players feel a sense of camaraderie, to the drive for Empowerment of Creativity and Feedback, where players can customize their pets, these drives play a pivotal role in enhancing player engagement.

However, while the advantages are numerous, there are challenges too. Players might be less inclined to invest in cosmetic upgrades for their pets as compared to their avatars. This is because avatars often serve as a direct representation of the player in the digital realm.

Fitness and Health Apps: “Walk with a Virtual Pet”

Description: Many health and fitness apps have introduced virtual pet companions to motivate users to stay active. For instance, a user might adopt a virtual dog that requires daily walks. The health of the virtual pet directly correlates with the user’s physical activity. If a user reaches their daily step count or exercise goal, the virtual dog appears happy and healthy. Conversely, if the user is inactive, the virtual pet might appear sad or unwell.

Impact: By tapping into the user’s emotions and sense of responsibility towards their virtual pet, these apps encourage daily physical activity. Users aren’t just walking for their health; they’re also walking to keep their virtual pet companion happy.

Educational Platforms: “Learn with Your Study Buddy”

Description: Some e-learning platforms introduce virtual pet companions to assist students in their learning journeys. As a student progresses through lessons or achieves certain milestones, their virtual pet might evolve, gain new skills, or even unlock special features. The virtual pet can provide hints, celebrate the student’s achievements, and even pose challenges or quizzes.

Impact: The pet companion serves as both a motivator and a learning aid. Its evolution mirrors the student’s academic progress, making learning more engaging and rewarding. The interactive nature of the pet companion also aids retention and understanding of the material.

Banking and Finance Apps: “Grow Your Savings with Your Virtual Plant”

Description: Some banking apps utilize the pet companion technique by introducing virtual plants or trees that grow as users save money. When a user deposits money into their savings account, the virtual plant receives “water” and grows. Reaching certain savings milestones might result in the plant bearing fruit or flowers. However, withdrawing money might lead to the plant wilting, serving as a visual deterrent against unnecessary spending.

Impact: The virtual plant acts as a visual representation of the user’s financial health and growth. It encourages consistent saving habits and provides a sense of achievement as users watch their virtual plant flourish in tandem with their savings. The emotional connection to the plant’s well-being can deter impulsive spending, promoting better financial management.

In each of these examples, the Pet Companion Design Technique is leveraged outside of traditional gaming to foster engagement, responsibility, and motivation in real-world scenarios.

Incorporating Pet Companion Design in Gamification

The Pet Companion design offers dynamic game mechanics. However, its complexity can be a deterrent, especially for companies aiming for simpler gamification strategies. While not every project needs a “World of Warcraft” level of intricacy, incorporating nuanced mechanics beyond basic points and badges can create a more engaging user experience.

To conclude, the Pet Companion Design Technique offers an innovative avenue for enhancing player engagement. Its dynamics, when effectively incorporated, can significantly enrich the gaming experience. I’m eager to hear your insights on this technique and any memorable pet companion designs that have captivated you in your gaming adventures.

Comprehensive List of 90+ Gamification Examples & Cases with ROI Stats (2024)

Gamification-Stats-and-Figures

It’s all about the Gamification Examples & Case Studies

Below is a list of gamification examples and cases with ROI (Return On Investment) stats and figures, with many links to the case studies, so you can see for yourself the tremendous impact it is having on businesses.

I want this list to focus on cases that can confidently be measured as ROI.

The current gamification market size is estimated between $3 billion and $12 billion, depending on sources.

The Octalysis Group: Yu-kai Chou’s Case Studies

  • 712% uplift in sales for a well-known hotel chain, through our human-focused designs that boost product attractiveness and market performance.
  • A loyalty program for a Major Airline with a 175% performance enhancement through a well-crafted reward system.
  • An employee engagement platform for sales staff led to 28.5% more revenue and 59% higher KPIs.

Read the case studies done by the Octalysis Group of our clients.

The Octalysis Group has a decade-long track record of success working with clients across industry and service verticals. We specialize in creating engagement in areas where this is difficult to achieve.

Enterprise Gamification Case Stats and Figures

1) Caixa Bank (Brazil)Their initial goal of a 5% increase in annual sales (R$ 8.6 billion to R$ 9 billion) was surpassed, achieving a remarkable 49% increase in just six months. This resulted in an additional USD 1 billion in revenue for the bank.

2) SAP: The SAP Community Network gamified its already-mature reputation system, increasing usage by 400% and community feedback by 96%

3) Onmicare: introduces gamification to its IT service desk, getting a 100% participation rate from team members

4) Astra Zeneca: gamified medicine training gets 97% of their large network of agents to participate, with a 99% Completion Rate

5) CaLLogix: reduces attrition by 50% and absenteeism by 80%. The company saves $380,000 per year

6) SAP Streamwork: added gamification in brainstorming groups and grew generated ideas by 58%

7) Galderma: a pharmaceutical company, uses gamification to train their sales division regarding new products. Despite the voluntary participation, nearly 92% of targeted employees ended up playing

8) Spotify and Living Social: replaced annual reviews with a mobile, gamified solution with over 90% of employees participating voluntarily

9) Objective Logistics: the company motivates the employees through behavioral rewards and increases their profit margin by 40%

10) Inside View: gamifies their employee social media usage and increased Twitter updates by 312%

11) Keas: employment wellness program that increased employee engagement with healthy activities by 10,000% (100x)

12) Danske Statsbaner: through their “Engaged” platform, employees share their actions that support the value and strategy of the company, resulting in 92% positive ratings in content

13) Google: designed a Travel Expense System resulting in close to 100% employee compliance for travel expenses

14) Deloitte: training programs that are gamified took 50% less time to complete and massively improved long-term engagement

15) Engine Yard: increased the response rate for its customer service representatives by 40% after posting response-time leaders to all employees

16) Nextjump: uses gamification to get 67% of their employees to go to the gym

17) Bluewolf: gamified online conversations and posting increased employee community activity by 57%

18) Ford Canada: gamified its learning portal for employees and increased actions per user by 100% within 5 weeks

19) Blue Shield’s Wellivolution: Team gamified system resulted in 80% of employees participating in at least one wellness program, and 50% of employees dropped smoking behavioral

20) Idea Street: the Department of Work in the UK used game mechanics to get 120,000 people to contribute 4,000 ideas, with 63 of them implemented in the marketing department

21) EMC RAMP: with their gamification platform, the company rewarded positive behavior from employees, partners, and customers which led to a 10% increase in documentation, 40% more videos watched, and 15% more discussions

22) DirecTV: uses gamification to overcome the fear of failure

23) HCL: decrease new hire “Pre Join” dropout rate by 90%

24) T-Mobile: dials up employee engagement by 1,000 percent

25) Royal Caribbean Cruises: All-time high customer satisfaction with facial recognition.

26) Slalom Consulting: participation in the employee name recognition program increased from 5% to 90%, and recognition scores improved from 45% to 89%

 Sales Gamification Case Stats and Figures

1) Autodesk: gamified the free trial, incentivizing users to learn how to use the program and offering both in-game and real word prizes, increasing trial usage by 54%, buy clicks by 15%, and channel revenue by 29%

2) ePrize: increased the participation in their sales event by 10% by creating a participation-based point economy 

3) LiveOps: call center reduces call time by 15% and increases sales by over 8%

4) Step2: children’s retailers used PowerReviews’s social loyalty scheme to boost sales with a 300% increase in revenue from Facebook and 600% in content uploaded

5) Domino’s Pizza: created the gaming app Pizza Hero and increased sales revenue by 30% by letting customers create their pizza with an app

6) Moosejaw, a clothing company, used an innovative gamified system that saw 76% of sales revenue come from gamified activities, including 240k social media impressions, resulting in a 560% ROI from initial marketing expenditures

7) Silver Grill Cafe: received a 66% Return on Investment for having its waiters/waitresses play a cross-selling game)

8) Cisco: used gaming strategies to enhance its virtual global sales meeting and call centers to reduce call time by 15% and improve sales by around 10%

9) Popchips: uses games to personalize mobile advertising and has seen its sales rise 40% leading to $100 million in sales.

10) Teleflora gamified its store with a social engagement scheme offering points for actions, increasing traffic from Facebook by 105% and conversion rates by 92%

11) America’s Army: 30% of Americans aged 16 to 24 had a more positive impression towards and recruited more people than all the other methods combined while costing a fraction of the marketing cost

12) Extraco Bank: raised customer acquisition by 700% through a gamified system

13) Lawley Insurance: with a 2-week contest, the company closed more sales than the previous 7 months combined

14) Playboy: in its Miss Social game, 85% of its users play more than once, with 50% returning a month later, resulting in a 60% increase in monthly revenue

15) Kill The Paper Invoice: increased website visits by 108.5%, and a conversion rate of 9.38% through a gamified system

16) Sneakpeeq.com: increased their conversion rate by 18% with a 3000% lift in the total number of click-per-buy

17) Ford Escape Route: with this game, Ford’s customers bought over $8 million in vehicles, with 600% increased likes on the FB page and over 100 million impressions on Twitter

18) Investorville: with a property-investing game, Australia’s Commonwealth Bank created 600 new loans

19) Hewlett Packard: launched Project Everest to give rewards like holidays and other goods to the best reseller teams and saw 56.4%.

20) Grouper.MK: A 600% increase in monthly signups.

Product Gamification Case Stats and Figures

1) Microsoft: improved its translations for Windows OS through the Language Quality game with over 900 employees completing 26,000 tasks with 170 additional errors reported

2) Leadership Academy: within three months, daily visitors increased by 46.6% with one user earning the Leadership Academy Graduate Badge, which was expected to take 12 months

3) Microsoft: obtained 16x more feedback from people through its Communicate Hope gamified system

4) EMC2: increased the amount of feedback it received by 41%

5) Dosomething.org:  got a 26% response rate from the teen audience to a scavenger hunt game

6) OpenText: implementation of a leaderboard contributed to a 250% increase in business usage and adoption

7) Volkswagen: got 33 million webpage hits and 119,000 ideas through its People’s Car Project which lets people design their “perfect car”

8) Samsung Nation: 500% increase in customer product reviews, and a 66% increase in site visits when using a gamified system

9) Beta One: Microsoft’s Testing Division got a 400% increase in participation for the pre-release testing

10) Uber: The rideshare app gets more drivers on the road using gamification.

11) Arcade City: Challenger to Uber and Lyft getting its start in Austin, TX, with smart contracts (Ethereum) and guilds to protect drivers: “Think Habitica meets Uber,” says its CEO. 

12) Audible: Audible uses badges to keep readers reading, even though they already have a strong product.

Lifestyle Gamification Case Stats and Figures

1) OPower: reduced measurable energy consumption by over $100M

2) Aetna: increased daily healthy activities by 50% with an average engagement of 14 minutes on the site

3) ClinicalAdvisor.com: embedded a social platform that improved user submission by 300%, comments by 400%, and Slideshow Visualizations by 53%

4) Bottle Bank Arcade: gamified bottle bank was used 50 times more than conventional bottle bank.

5) The World’s Deepest Bin: 132% more trash collected compared to conventional bin

6) Piano Stairs: 66% more people use the stairs if they can produce music with it

7) Speed Camera Lottery: a lottery system that causes a 22% reduction in driving speed

8) Toilette Seat: 44% increase in lifting the toilet seat when urinating

9) Nike: used gamified feedback to drive over 5,000,000 users to beat their personal fitness goals every day of the year

10) Recycle Bank grew a community of 4 million members by providing a gamified recycling platform.

11) Chevrolet Volt: uses a green/amber indicator to give drivers visual feedback of their driving style and reduces the number of people exceeding the speed limit by 53%

12) Diet DASH at Drexel University shown to reduce sugar intake, and over half the players lost 3% body weight over 2 months

Consumer Behavior Gamification Case Stats and Figures

1) MTV My Chart: lets users create their video chart based on various game dynamics, and obtained 500,000 votes and 150,000 videos viewed within 3 months

2) Joiz: a Swiss television network increased sharing by 100% and social referral traffic by 54% with social infrastructure and gamification technologies

3) Muchmusic.com: increased their music userbase by 59%

4) Marketo: layered a game platform on their community and saw a 71% lift in daily activities, a 36% increase in ideas submitted, and a 48% increase in question replies.

5) Interscope Records: the company obtained a 650% increase in engagement and interaction with the website

6) Verizon: users spend over 30% more time on-site with social login games versus a regular site login

7) Allkpop: during the week-long promotion of game mechanics, the online news site experienced a 104% increase in shares, 36% in comments, and 24% in pageviews

8) SessionM: offers mobile publishers a platform for adding game mechanics into apps, increasing 35% retention and reducing bounce rate by 25%, all while seeing a 40x increase in engagement rate in social activities

9) Buffalo Wild Wings: the campaign generated more than 100 million social impressions on SN, as well as a 500% increase in participation rate

10) Green Giant: generated 420,000 likes on Facebook through their gamified system

11) NickTV: introduces a game-based role-playing platform as heroes and within 2 months obtained 750,000 page views (200% the amount of the usual traffic for the entire nickel. it website), over 50,000 users, and over 4,000,000 sessions on the website, with an increase in time spent on site by 25%

12) More than a Game: The interviewer changed the formulation of surveys, obtaining a 98% response rate and an 87.5% in descriptive words within answers

13) BlurbIQ: introduced Interactive Video Interruptions and within two weeks obtained 915% more interaction, 1400% increase in click-through rate, and 95% increase in recollection

14) Bell Media: increased customer retention by 33% by incorporating “social loyalty” rewards on its website

15) Club Psych USA: saw a 130% jump in page views and a 40% increase in return visits to the game 

16) American Express: the company has gotten over 2 million likes on Facebook through their Nextpedition gamified system

17) Boyd Game: the casino gets over 700,000 visits each month by introducing gamification on its website

18) Verizon Wireless: more than 50% of the site’s users participate in this gamified environment and spend 30% more time on the site

19) Topliners: introducing gamification in the community lifted active users by 55%

20) SAP ERP: introducing game mechanics improved user participation with telepresence increasing by 29.75%

21) GetGlue: Has built a community of 2 million users around a gamified TV. feedback platform, 20% of all social media posts to dedicated TV. show pages during primetime come through GetGlue. (Link in Italian)

22) Ask.com uses game mechanics to increase user engagement through real-time notifications and activity streams, increasing answered questions by 23% and votes by 58%

23) MuchMusic.com implemented a social loyalty program, rewarding users with tangible gifts such as concert tickets which led to a weekly activity increase of 59%

24) Badgeville & Kendall-Jackson: increase customer engagement by 65%

25) Patient Partner: uses gamification to improve medication adherence

Education Gamification Case Stats and Figures

1) Beat the GMAT: students increase their time spent on site by 370% through a gamified system

2) OTT, an e-learning provider, increased by 65% user engagement, with some users peaking at over 300%, by adding a reward system

3) Deloitte Leadership Academy, an executive training program, increased by 46.6% the number of users that returned daily to their platform by embedding gamification mechanics into it

4) Stray Boots & A.L.Penenberg: the professor taught journalism through gamification and saw student grades increase by more than a letter grade

5) Devhub: a place for Web developers, added gaming feedback and watched in awe as the percentage of users who finished their sites shot up from 10% to 80%

6) Foldit: gamers have solved a 15-year AIDS Virus Protein problem within 10 days

7) Duoling: Grew to 300 million users and 10 minutes per day per user.

Scientific research related to the effect of Gamification

1) Research findings support the impact of levels, badges, and a (dummy) feedback system connected to a study course, results were significant, with 18.5% higher average grades for students enrolled in the gamified course

2) Research findings support the impact of levels, points, leaderboards, streaking, and visual storytelling to improve participation in crowdsourced assessments. Results were significant with an increase of 347% of participants returning for recurrent participation. (compared to the control group)

3) Research findings support the impact of point-based levels (Status titles) and leaderboards on IBM’s internal social network service. Short-term impact showed a 92% increase in comments posted, within this research long-term engagement was also measured and a rise of 299% more comments posted was found compared to the control group

4) Subsequent research in the same social network service above showed the effects of removing the point-based levels, status titles, and leaderboards. The removal of the game mechanics showed a significant result as across-the-board activities on the social network service dropped by 52%. 

5) Research findings support the impact of narratives, leaderboards, and countdown timers on online training. Results were significant with a 61% increase in participation in online training.

6) Research findings support the impact of narrative, levels, quests, countdown timers, immediate feedback, guidance systems, visual storytelling, surprise events, and flow (matching ability and difficulty) to an online tutorial. Results were significant with users learning via the gamified tutorial showing increased ability by finishing tasks 135% faster than the control group. Additionally, the users expressed much higher satisfaction in regards to using the system.

The Octalysis Group: Case Study Collection

  • 712% uplift in sales for a well-known hotel chain, through our human-focused designs that boost product attractiveness and market performance.
  • A loyalty program for a Major Airline with a 175% performance enhancement through a well-crafted reward system.
  • An employee engagement platform for sales staff led to 28.5% more revenue and 59% higher KPIs.

Read the case studies done by the Octalysis Group of our clients.

The Octalysis Group has a decade-long track record of success working with clients across industry and service verticals. We specialize in creating engagement in areas where this is difficult to achieve.

Updated by Howie Ju: Oct. 10, 2023

Anticipation Parade: Gamification Design Technique

Today we shall explore another Gamification Design Technique I coin as the “Anticipation Parade” (Game Design Technique #15). This gamification design technique can be used for heightening the excitement and engagement levels in various mediums such as games, movies, and even business software. So, let’s unfold this narrative and venture into the depths of Anticipation Parade, a technique that not only engages users but sometimes makes an experience more gratifying.

An Anticipation Parade is a sensational event that builds up to a climactic moment. It is that pulse-quickening period just before an exhilarating event is set to unfold, generating an ambiance saturated with curiosity and excitement. The beauty of this technique lies in its ability to prepare the audience mentally and emotionally for what’s coming, fostering a state of heightened eagerness, and even a bit of impatience, driven by a tantalizing foreplay of what is about to occur. This buildup often augments the overall experience, making it vastly more engaging and immersive.

Let us step back a bit and analyze this technique through the lens of film history. One of the quintessential examples that illustrate this technique flawlessly is the theme music in the movie “Jaws,” a well-known thriller that had audiences gripping their seats. The music in the movie crafts a significant amount of tension, setting the stage for the shark’s appearance which in itself may last for just a fleeting moment.

However, this orchestrated build up of sound and tension, often lasting minutes, enhances the entire scene manifold, making the shark’s appearance feel a lot a more prominent than it actually is. It’s an orchestration that signals to the audience that an exhilarating event is imminent.

Similarly, in the animated world, series like “Dragon Ball” have utilized this method to great effect. The series, peppered with such instances, features characters like Vegeta who, before executing a powerful move, exhibits a buildup that is often accompanied by distinctive background musical scores. This musical cue not only sets the scene but also amplifies the gravity of the impending event. In the popular Parody Youtube Series, “Dragon Ball Z Abridged,” viewers love to joke about the Anticipation Parade. When Vegeta was full of rage and building up his powerful attack, his allies would try to stop him from destroying the earth, but since the piano scored as started to play, there was no going back.

Transcending beyond the realms of movies and animations, this technique finds its echoes in animated series like “Disney’s Aladdin” as well. Remember the time when Aladdin discovers the magic lamp? That moment wasn’t simply about the Genie popping out and offering wishes. There was a deliberate buildup, a spectacle that signaled to the audience that something wondrous was on the horizon, thus making the Genie’s eventual appearance more significant and delightful.

Now, let us shift our focus towards the gaming sphere where Anticipation Parades play a critical role. In games like “Heroes of the Storm” or “Overwatch”, the act of opening a loot box or a card pack isn’t a straightforward affair. The process is transformed into a theatrical event, adorned with animations and accompanied by musical cues that enhance the significance of the activity. Even though the rewards might not always match up to the buildup, the Anticipation Parade ensures that the process feels eventful and rewarding.

Now, I would like to bring your attention to the element of sound in creating this buildup. In many scenarios, especially in gaming, a spinning wheel is used to heighten the anticipation. The sound of the wheel spinning, accompanied by music that escalates in intensity, often serves as an auditory cue for the impending reward. This auditory buildup, coupled with visual elements, creates a rich tapestry of anticipation, making the eventual revelation a more rewarding experience.

Moreover, this technique is not limited to entertainment mediums. In the non-entertainment domain, a simple drumroll preceding an announcement serves a similar purpose, fostering a brief moment of heightened anticipation before the revelation. This technique leverages Core Drive 5: Social Influence and Relatedness, drawing people into a communal experience of anticipation.

Furthermore, in the realm of business software, companies like MailChimp had cleverly integrated this concept into their platform. Before sending out a newsletter to a large audience, a figure is depicted nervously poised to press the send button, visually echoing the sender’s own apprehensions and thus connecting with the user on an emotional level. This builds a brief moment of tension, which is then followed by a congratulatory message, thus transforming a mundane task into a more engaging and gratifying experience.

As we traverse through this journey of understanding the Anticipation Parade, it is evident that it is a powerful tool in human-focused design, a methodology that centers around human feelings and motivations as opposed to mere functionality and efficiency. It takes into consideration the human proclivity towards excitement and anticipation, and utilizes it to craft experiences that are more immersive and rewarding.

In conclusion, I’d encourage you to take notice whenever you spot an Anticipation Parade, possibly even finding avenues to incorporate it into your projects. Whether in media, movies, software products, or even in classroom settings, this technique has the potential to amplify the engagement and excitement levels.

I invite you to share examples and insights in the comments section, fostering a rich discussion that could potentially inspire many in our community. Let us explore how this technique can be woven into our narratives, making experiences more engaging and exciting.

$50 Charge with Chou Force International

I made this post because in the past 1-2 days, my education platform Octalysis Prime suddenly got close to a thousand new sign-ups from emails that look very similar, but they were all using unique and valid credit cards.

It seems like someone stole hundreds of credit card information and purchased premium accounts on my platform.

Since they went through the traditional routes with valid credit cards, we couldn’t block them without blocking valid customers (but we added enough friction to the process it finally stopped, hurting our true customers that want to pay). Not sure why the attackers would do this but perhaps an attack to get us removed as fraud?

Sure enough, the transactions were red flagged by our payment processor and the funds were frozen. We are still scrambling to manually refund everyone, but now even refunding is frozen by our processor for some reason.

And now I’m getting messages of people being angry that their cards are being charged and threatening to report this to their banks as fraud.

If you are someone that got charged $50 from Chou Force International

First of all, yes this is a fraudulent charge. Even though we at Chou Force did not cause it, I am sorry that you have to go through this too. First of all, please disable your Credit/Debit Card because it is obviously compromised.

Second of all, don’t worry – I will use all my power to make sure you get your money back. Once the Payment Processor (Braintree owned by PayPal) clears everything and frees the account we will refund it back.

If you are dealing with these frustrations, feel free to reach out to me directly at HitMeUp.ai/yukai

I hope this will be over soon and everyone can get their money back.

God Bless.

Leveling System (GT#85) and League Rank (GT#101)

The Allure of the Leveling System (Game Design Technique #85)

The Leveling System stands as a linchpin in the game design sphere, renowned for its intricate architecture yet perceivably seamless integration into a game’s narrative. When we venture into the complexities of this system, it essentially operates as a structured pathway where users, through their endeavors and activities within the game, accumulate experience points or status points, progressively reaching milestones that signal their growth and achievement.

This system finds its foundation in a few pivotal elements. Firstly, it aims to craft a rich, nuanced experience at various stages: the Onboarding phase, the Scaffolding phase, and the Endgame phase (Note: not in the Discovery Phase because the user hasn’t started leveling yet). This careful segmentation allows for a curated journey, where players are introduced to the game’s elements gradually, fostering a sense of discovery and growth.

Under the Octalysis framework, this process resonates strongly with Core Drive 2: Development & Accomplishment, which is essentially the motivation stemming from a player’s desire to grow, to improve, and to overcome challenges. Furthermore, this system ingeniously integrates elements of Scarcity and Impatience (Core Drive 6), where certain features and functionalities are withheld initially, only to be unveiled as the player advances, adding layers of anticipation and excitement.

Another utility of Leveling is connected to Social Influence and Relatedness (Core Drive 5). The status accrued as players level up grants them recognition in the gaming community, fostering a competitive yet collaborative environment. Moreover, this system intertwines with Ownership and Possession (Core Drive 4), as players are rewarded with better equipment, gear, or rewards as they progress, enhancing their stake and attachment to the game.

In this ecosystem, a principle to underline is the sunk cost fallacy (within Core Drive 8: Loss & Avoidance), a psychological phenomenon where individuals continue an endeavor owing to the invested resources, thus fostering consistency and commitment.

The leveling system, therefore, stands as a dynamic tool in the game designer’s repertoire, promoting a sense of achievement, fostering community engagement, and retaining players through carefully orchestrated experiences.

A quintessential example can be found in games like Noctis, where players progressively unlock new powers, nurturing a sense of empowerment and fostering creativity (Core Drive 3), which fuels engagement and retains interest over time.

The League Rank System (Game Design Technique #101)

As we shift our focus to the League Rank system, we find a different but equally compelling dynamic at play. This system, although less prevalent in the gamified platforms, carries the potential to transform the social arena, offering a vibrant, competitive, and yet equal playing field.

The League Rank system operates by categorizing users into various leagues – be it diamond, gold, platinum, or bronze. Within these leagues, individuals or teams compete, fostering a sense of community and camaraderie (Core Drive 5). The brilliance of this system lies in its ability to level the playing field, offering each player, irrespective of their ranking, an opportunity to excel in their respective leagues. When players are matched up with others of their own skill, the activities feel more balanced and enjoyable for both sides.

By doing so, it mitigates the potential demoralization that might occur in a single leaderboard system, where only one person is the winner, leaving thousands in the wake of defeat. Instead, it creates micro-communities where everyone has a chance to be on top, fostering a healthy competitive spirit and maintaining engagement.

This system echoes the principles of “urgent optimism,” a concept outlined by Jane McGonigal. It fosters a space where players are constantly nudged by both urgency and optimism (Core Drive 6 & 2), a belief that victory is within reach, fueling continuous engagement and participation.

Furthermore, League Ranks are predominantly performance-driven, aligning with the Core Drive 2: Development & Accomplishment. Players, through their skill and performance, have the potential to ascend leagues, an achievement that motivates the users to brag about their rise to greatness.

For instance, achieving a high rank in games like Starcraft II becomes a badge of honor, a testimony to one’s skill and dedication. This not only promotes a sense of accomplishment but also fosters community engagement and recognition, pillars upon which the League Rank system is built.

Moreover, this system fosters balance in team competitions, ensuring teams are pitted against each other based on their respective League Rankings, promoting fairness and competitiveness.

Applying Leveling Systems and League Ranks in Gamification

As gamification designers stand at the crossroads, the choice between a Leveling System and a League Rank System or even a hybrid of both depends largely on the intricacies of their gamified platform. Each system carries its unique strengths and can potentially revolutionize the gaming experience.

But the quintessential aspect lies in understanding the underpinning mechanics of each system, and how they align with the Octalysis Framework’s 8 Core Drives. This deeper understanding allows designers to craft experiences that are not only engaging but also resonate with the intrinsic motivations of the players.

Thus, as we stand at the frontier of game design, it becomes imperative to dive deeper, to explore, and to harness the potentials of these systems, fostering gaming environments that are engaging, dynamic, and profoundly immersive.

If you have been glued to a Leveling or League Rank System, inside or outside a game, would love to see you share your example and why was it so engaging so everyone can learn from it.

The Octalysis Framework for Gamification & Behavioral Design

This post is a high-level introduction to Octalysis, The Gamification Framework I created Octalysis is a powerful Gamification Framework created after extensive research and study for over 19 years.

Gamification, a design approach centered around human motivation, takes elements from games and applies them to real-world activities. Octalysis emphasizes “Human-Focused Design” instead of mere functionality, optimizing human motivation and engagement within a system.

The framework comprises 8 Core Drives represented by an octagon shape, including Epic Meaning & Calling, Development & Accomplishment, Empowerment of Creativity & Feedback, Ownership & Possession, Social Influence & Relatedness, Scarcity & Impatience, Unpredictability & Curiosity, and Loss & Avoidance. By understanding and implementing these Core Drives, designers can create engaging experiences that cater to intrinsic motivators and promote positive user experiences.

What is Gamification?

Gamification is a design that places the most emphasis on human motivation in the process. In essence, it is Human-Focused Design (as opposed to “function-focused design”).

Gamification is the craft of deriving all the fun and engaging elements found in games and applying them to real-world or productive activities. Click To Tweet

Gamification is the craft of deriving all the fun and engaging elements found in games and applying them to real-world or productive activities. This process is what I call “Human-Focused Design,” as opposed to “Function-Focused Design.” It’s a design process that optimizes human motivation in a system, as opposed to pure efficiency.

The Challenges with Function-Focused Design

Continue reading The Octalysis Framework for Gamification & Behavioral Design

Boosters: The Gamification Design Technique to Create Game Loops

Game design has long been studied and revered for its intricate techniques that engage users and maintain their interests. As businesses look to these strategies for inspiration, one Game Design Technique emerges with robust potential: Booster (GT #31).

Understanding the Essence of a Booster

In the gaming universe, a Booster serves as a specific type of reward. However, it’s distinct from typical rewards, which might offer players external advantages or benefits. Instead, a Booster is designed to enhance a player’s innate capabilities or powers within the game itself. For instance, consider the world-renowned game, Super Mario. Here, power-ups like the star or mushroom don’t bestow players with coins or extra lives directly. Instead, they elevate the player’s strength or abilities, enabling them to confront challenges with increased prowess (in this case, “tankyness”). 

Boosters Versus Status: A Comparative Analysis

When discussing game rewards, it’s crucial to contrast Boosters with another powerful motivator: Status. Within the Octalysis Framework, status finds its place under Core Drives 5: Social Influence & Relatedness matched with Core Drive 2: Development & Accomplishment. While status is undeniably a potent motivator, it does exhibit some limitations.

To elucidate, let’s evaluate a scenario involving StarCraft II, a prominent real-time strategy game created by Blizzard Entertainment. Players invest time and effort to climb the rankings, aiming for a prestigious status within the game’s complex league structure. However, there’s a paradoxical element here: achieving a high rank might diminish the player’s drive to continue. Having reached a pinnacle position, the sense of accomplishment might overshadow the incentive to play further. In stark contrast, Boosters perpetually engage players. By endowing players with tools or abilities that augment their gameplay (like a formidable sword after a challenging quest), the game ensures that the player’s journey remains perpetual.

Translating Boosters to Real-World Scenarios

While the potency of Boosters is evident in gaming, their applicability extends far beyond virtual realms. Numerous industries have realized the transformative power of Boosters, integrating them into their operational strategies. Let’s explore some of these real-world adaptations.

Enhancing E-commerce with Boosters

eBay, a global e-commerce giant, offers an enlightening example of how Boosters can redefine user experience. While the platform could resort to traditional methods to incentivize sellers, such as monetary discounts or perks, it has the potential to think beyond. By embracing the Booster philosophy, eBay could offer tools that elevate the selling process. Imagine they gave the most diligent sellers a specialized seller’s kit, complete with a portable backdrop for flawless product photography, and an accurate weighing scale to streamline shipping. Such tools act as Boosters, optimizing the user’s task and ensuring they remain engaged and loyal to the platform.

Loyalty Programs Reimagined through Boosters

In India, there is a restaurant loyalty program where instead of standard loyalty points or discounts, they offer a spinning wheel game, embedding the Feedback Mechanic through a Mystery Box (GT #72) design. This game, requiring minimal commitment, can bestow users with Boosters for loyalty points that are applicable at associated restaurants. A standout reward, such as a 15% bonus, functions as a powerful Booster. Now users are more likely to go to a restaurant because they were lucky to get the most amazing Booster for eating there. It not only entices users with its value but ensures they actively visit the restaurants, maximizing the benefit of their reward.

Why Boosters Are Imperative for Future Strategies

As businesses venture into an era characterized by fleeting attention spans and dynamic user preferences, retaining engagement is paramount. Here, Boosters emerge as a beacon of hope. By integrating rewards that amplify user experiences or accelerate desired actions, organizations can foster prolonged engagement, cultivating a loyal user base.

Furthermore, Boosters can redefine marketing strategies. By offering value that amplifies a user’s interaction with a product or service, businesses can foster organic brand advocacy. A satisfied user, empowered by a Booster, is more likely to champion the brand, leading to organic growth and enhanced brand perception.

In Conclusion

Boosters, while rooted in game design, possess a vast potential that transcends industries. As organizations grapple with the challenge of sustained user engagement, Boosters offer a promising solution. Their capacity to augment user experience, while driving desired actions, makes them indispensable for future-focused strategies. As we progress, it’s evident that those who harness the power of Boosters will lead, setting new benchmarks for user engagement and business success.