Posted November 23rd, 2010
by Yu-kai Chou
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2 Comments
(Note: the deployment of our equipment will happen next Monday November 24th, 2010. Please don’t download the App and use it before then!)
Hey guys,
It’s been a while since I updated on my startup life. Some of you found out what I’m doing outside on your own (very impressed!) but I’d still like to update those who only see me on my blog so readers know what I’m up to.
Update of our older model
In the past 6 months, we’ve had moderate success with our social personalization engine for ecommerce sites, gaining some small wins here and there. After we switched to a high price, low volume mode we converted a few clients at a decent rate. However, the entire process was a bit slow for our quick-moving personalities, especially factoring in the slow sales cycle, 2 months implementation time, and then a free trial. We saw this as a good business but not a way to change the world.
Starting RewardMe
Then about 2 months ago, our team started to experiment with a side project called RewardMe, specifically a mobile app that uses gaming mechanics to get customers addicted to brick-and-mortar businesses. We realized that the flaw with deal type apps like Groupon is that they focus on the one-time bargain hunters (people who may not come back until you give them another 50% off), and the real sustaining money is in getting customers to return often and refer their friends (what FarmVille does very well in the virtual space). So we started working Rewardme in September. We finished the iPhone version of our app in a month, as well as our hardware design we give businesses.
Setting Milestones
Based on the Customer Development process, we decided that if we could convince 10 local businesses to launch with us and adjust their operations before we had anything tangible to show them, that would be enough validation for a viable business. Most of the ideas we had in the past took for ages for us to get a handful of business buy-ins since businesses don’t want to waste their time on unproven products. So with a goal of 10 in mind, we started to talk to businesses.
Huge Success
Surprisingly to us, after 1.5 months of customer development (part-time), we signed up 40 businesses to launch with us and 50+ moving forward in the pipeline. The places that signed up with us include Wahoo’s Fish Taco, Denny’s, Coco’s, Post Bagels, Chef Chu’s, and Coupa Cafe next to Stanford. We also have Togo’s, Johnny Rocket, Noah’s Bagels, and Extreme Pizza in the pipeline. That quadrupled our goal! That’s when we realized we potentially have a big hit in our hands that could change the industry.
Raising Money
We wanted to expand aggressively so we took this to the Band of Angels to raise a $600K round. We’ve already made it to their due diligence process (3 out of 100 startups) and we thought it’s a good time to reach out to other investors to see if anyone is interested in this potential big hit.
If you own a brick and mortar store, or are an angel investor who would like to participate and add value to this exciting startup, let me know!