Posted March 19th, 2010
by Yu-kai Chou
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12 Comments

5 Dominant Techniques to Social Media Marketing
After helping a variety of companies with their social media marketing campaigns in the past 2 years, I noticed that social media marketing narrows down to a few dominant techniques that work well and produce results.
However, a big problem in the industry is that most people just think about Social Media Marketing as one big technique, and without understanding what they truly want, they pay consultants(mostly self-proclaimed experts who have never driven an ROI for companies) to help them do this social media marketing thing that everyone says is essential.
The result is unsurprisingly disappointing because every company, every budget, and every goal requires different social media marketing techniques. If you are a low budget company looking to get tons of traffic in one month, you can’t make online video shows everyday like Gary Vaynerchuk did because even the great Garyvee took two years to make it big. If you hire a “social media expert” to run a blog and Twitter account for you, you will quickly lose faith in social media because they’re not going to get you 100K visitors in a month by just doing that.
Different companies with different goals should have different social media marketing techniques
This is a serious pain in the industry because social media marketing is something that truly works and can be very powerful, but most people(companies and consultants alike) have a lot of misconceptions regarding the different strategies and how they should be used.
In this post, I attempt to break social media marketing down into 5 Main Techniques. In that way, if you are a company, you can ask your social media experts to do a Social Media Targeting Campaign, instead of just a vague Social Media Marketing Campaign. If you are a consultant, make sure your client knows what you are doing for them and what results they can expect.
Social Media Marketing Technique 1: SM Brand Management
This is the most common technique that the “experts” promise to do. This includes creating and maintaining a blog and Twitter Account, engage people who are interested, share valuable things in your industry, and eventually build up followers, visitors, and trust. It might even involve maintaining a Facebook Fanpage (not effective if you DO NOT already have a strong brand established) or a LinkedIn group.
This technique is effective because it fully utilizes the SOCIAL part of social media. You are out there engaging your target audience. You are making friends with them and creating value for them. You are building your own popularity and trust. If someone knows what you do and thinks positively of you, when they need your product or services, they will not go on Google and find a random service they don’t know. They will buy it from you. If their friends are looking for services you offer, they will refer their friends to you.
The problem with Social Media Brand Management is that it takes time, patience and persistence. Since you are not out there to close deals but to build trust, you won’t see an immediate increase in sales or signups. It’s only when people really trust you and care about you do they start to check out your stuff, and that could take months to years to build.
Companies who consistently pressure their Social Brand Building workers to self-promote, get traffic, and get sales will hurt themselves in the longrun and fail in social media marketing. They clearly do not understand that this technique was not appropriate for their 1 month ROI agendas.
Pros
Really engages your target market. Builds trusts. Leads to sustainable success.
Cons
Extremely slow. Takes a lot of time. Need to truly care about your audience.
When to use Social Brand Building
When you have a longterm vision of your brand and social influence on the internet, and you can dedicate at least one longterm person who understands what it takes to be popular online and engage with your target audience.
End Result: Brand
2. Social Media Marketing Technique 2: SM Targeting
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