The Definitive Guide to Local Marketing on Facebook

How to market a local business on Facebook

Facebook has more than 500 million active users.  Your customers use Facebook at home on a daily basis, but did you know that they also use Facebook while eating at your restaurant or shopping at your store, which is why it’s so important to have an in-store and out-of-store Facebook plan to acquire fans and drive behavior.

What this guide is NOT about

It is crystal clear that Facebook is not a fad: big brands, local merchants, and individuals use Facebook everyday for marketing and promotions (not to mention Facebook is now a public company); therefore, this guide is NOT about why you should use Facebook.  Instead, I take it as a given that you understand your customers use Facebook and that you must somehow harness the power of Facebook to drive sales and increase retention.

What this guide IS about

The Definitive Guide to Local Marketing on Facebook is specifically about how to use Facebook to increase foot traffic, increase brand awareness, and increase retention for your brick-and-mortar business.

Guide road map:

  1. How to get more Facebook fans
  2. How to design your Facebook page like the big brands
  3. How to utilize Facebook apps to drive customer action
  4. How to create a content calendar that makes sense for your business
  5. How to respond to negative/inflammatory Facebook comments
  6. The legal way to run Facebook giveaways and contests
  7. How to run effective advertisements on Facebook

Not that your roadmap and expectations are set, lets get started.

Continue reading The Definitive Guide to Local Marketing on Facebook

How Restaurants Can Increase Their Facebook Fan Base and Presence

Facebook Fans

In what can be considered a sort of social media arms race, brands and businesses are in a hurry to ramp up the number of fans they have on Facebook and Twitter. Restaurants in particular are slowly, but surely joining in the race. While some are better at utilizing Facebook pages and all of its features, there is still a large percentage of restaurants that are still in the ‘make or break stage’ of Facebook.

By the ‘make or break stage,’ we refer to the time period in which a brand may become frustrated at poor results which may discourage them from moving forward with social media. Rather than feeling like your efforts are wasted and that there is no hope, consider the following tips on how restaurants can increase their Facebook fan base and presence.

Facebook Layout

Mooyah Facebook Page

When you walk into an Apple store, the experience in itself is part of their value proposition. In the same sense, consider your Facebook fan page as your very own Apple store. Everything from your Facebook timeline to your Facebook Cover page image should be optimized and branded for your business. Continue reading How Restaurants Can Increase Their Facebook Fan Base and Presence