Innovative and Effective Uses of Social Media

What is Social Media

Social media is becoming all the rage with most businesses, especially restaurants and retail shops managing their own Facebook page and Twitter account. Five years ago, Facebook was barely mainstream, still catering primarily to the college market, and Twitter was hardly out of inception. Today, Facebook and Twitter decals adorn business’ websites and are prominently displayed on marketing collateral in hopes of having their customers connect with them through these social media channels.

Social media primarily refers to the use of web- and mobile-based technologies to share, connect, and interact with others. Through intricate and vast social networks, users are able to share and disseminate information extremely fast. The goals of successful social media campaigns are to connect with customers, reach new customers, and ultimately convert fans, followers, and loyal customers into actual sales. Some of the ways businesses are getting customers to engage with. Continue reading Innovative and Effective Uses of Social Media