This post is by Ali Shadle. Product Friction is any obstacle that prevents a user from getting real, tangible value from a product. Learn the secrets to building the path of least resistance from popular web applications!
Understanding where products make me feel uncomfortable
Ali Shadle has created a way to teardown the user experience and offer solutions. Using a human-focused design mindset, Ali reacted and created actionable solutions to Laurel and Wolf’s homepage, funnel, and checkout.
