Monday’s Mini – Can We Feel Related to NPCs? 2/2

In our exclusive Slack community for Premium Primers, we offer the weekly Monday’s Mini Challenge.
The best way to learn is by putting your knowledge into practice. We created the Monday’s Mini Challenges to offer our Primers the chance to do this.

Monday’s Mini. One topic. Three questions. Many high-quality answers from our Primers.

Oftentimes when we think about Core Drive 5, we think about Social Influence, Relatedness, Social Pressure, Envy. We think about what we do based on what other people do, think, or say, about collaboration and competition. With humans.

But what about NPCs? What about animals? What about people that only exist in books, stories, movies?
This week we will explore a larger extent of Core Drive 5: Social Influence and Relatedness.

Question 3 – One of the low hanging fruits to improve a design, is to make it easy for users to show appreciation for each other. However, we can only motivate people, gently nudge them in the right direction, we cannot control them. Do you think we can use things we can control (e.g. NPCs, the companion on the Island, a chatbot…) to achieve (partly) the same effect. Motivate your answer.

Thorsten Niemeyer shares his own experience with Witcher 3 and how NPCs motivated him through CD5.

“Appreciation from an NPC, you companion can definitely motivate you, and I think the more it is individualised the better.
So like in video games where you grow to like persons, prefer them over others, do things for them rather than others (Witcher 3 with all the different Relationships comes to my mind, where I for sure had some kind of social feelings for the characters, especially regarding how my interactions affected the relationship)
Another thing that I thought of was a bot that shows you around a game, platform etc. that shows you how to do things, drive actions, how to communicate with others. And there with the right kind of dialogue it could definitely invoke some CD5.
“Hey adventure let me show you around. Here you can chat with me, ah nice. If you post something others can like it. Here see you already got a like from me.”, even though knowing the first like is from a bot would at least I have the feeling do its part to motivate the user.”

Lucian Katzbach goes into detail about what would be necessary in order to have a NPC offer motivation through Core Drive 5.

“Yes, I think it’s possible. But hard to achieve since it must be vivid. The npc needs to have weaknesses or moods etc. But they need additionally enough CD7 but still needs to be in context. All this makes it hard. One example might be the app Replika.”

Colin Hahn is brainstorming for automated coaching tools.

“I’ll say yes. The scenario I’m thinking about is automated coaching tools. I’ve personally found that messages from those bots can tap into that social experience. From a motivation perspective, I’ve felt like that technique works better when:
– The bot has a “personality” – that creates some CD3 and CD7 which makes me interested in what the bot will say, instead of just expecting a rote explanation
– The bot customizes the messages for me – there’s probably a combination of CD4 Alfred Effect, CD3, and CD 7 involved when the bot asks, e.g., why I care about the goal and then uses that language in future reminders
– The bot connects me with other users; I’ve seen some bots use CD5 social anchoring to say “85% of your peers did ABC, you should too!””

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Monday’s Mini – Can We Feel Related to NPCs? 1/2

In our exclusive Slack community for Premium Primers, we offer the weekly Monday’s Mini Challenge.
The best way to learn is by putting your knowledge into practice. We created the Monday’s Mini Challenges to offer our Primers the chance to do this.

Monday's Mini. One topic. Three questions. Many high-quality answers from our Primers. Click To Tweet

Oftentimes when we think about Core Drive 5, we think about Social Influence, Relatedness, Social Pressure, Envy. We think about what we do based on what other people do, think, or say, about collaboration and competition. With humans.

But what about NPCs? What about animals? What about people that only exist in books, stories, movies?
This week we will explore a larger extent of Core Drive 5: Social Influence and Relatedness.

Question 2 – “Do you think NPCs can motivate us through Core Drive 5: Social Influence & Relatedness? Explain why you think this can or cannot be while coming to the core of what you feel CD5 represents.”


Manas Mallik (Product Manager) goes to the core of CD5: Social Influence & Relatedness.

“I think NPCs can motivate us through CD5. That it’s a bot doesn’t matter as long as it is designed well. Deep underneath humans want to be appreciated, feel wanted, feel encouraged and a NPC can do that. Rationally thinking we might say that we are not motivated but actually we are. It is true for any advertisements also NPC need to designed intelligently for the right context and Then it can motivate through CD5”

Ren Chang Soo (Experience Designer) uses Animal Crossing to analyze the use of NPCs there, focussing on the possibility of AI in NPCs in games.

“In animal crossing, the NPC Tom Nook can be perceived to play the role of a mentor. You can go to Tom and ask “What should I do?” and Tom would share next steps. Getting answers to the question of “What should I do” sounds like the NPC is motivating us through CD5 (mentorship)
Having said that, upon further investigation, you will realise that Tom Nook is just sharing your next logical “desired actions” in a conversation format. And thus might act more like a guide (instead of mentor), when the player is looking for a new “desired action” to move forward with.
Thus having an option to ask the NPC an open ended question/ advice such as “What should I do?” is a good starting point in embedding CD5. It is also imperative that the NPC’s response to this question needs to be crafted (by the game designer) in a way that the player feels like receiving guidance/ advice from the NPC in further strengthening the presence of CD5
What would be awesome is to have NPC powered by artificial intelligence.

Predrag Stefanović goes into more detail explaining about how NPCs can utilize Core Drive 5.

“Yes, I think NPC could motivate us through CD5.
The NPC could inform us how we stand on the leaderboard and what tasks we need to perform in order to progress further. For example, he might say, “Great, you’re doing well for now. If you complete the task to the end, you’ll overtake John B. on the leaderboard. Also, after we solve a task, the NPC can reveal to us in what way and what strategy was used by John B. to kill the dragon and win the mighty sword. Also, NPC can invite me to help my friend John B. in battle. From the above examples, we can see that NPC can be our ally in correspondence with real players in many ways, utilizing core drive 5.”

Join the Discussion!

Do you want to join a community of learners and bring your knowledge of Human-Focused Design to the next level?
Don’t hesitate to try out Octalysis Prime for free!