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The 3 Pillars of Perfect Leadership (Vision, Empathy, Execution)
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The 3 Pillars of Perfect Leadership (Vision, Empathy, Execution)

<p style="text-align: center;"><img class="alignnone" src="http://www.wnd.com/images/obama4-8.jpg" alt="Obama the Leader" width="269" height="326" /></p> <p style="text-align: center;"></p> <p style="text-align: center;">Throughout my career, I have been leading people who are older than me. In some occasions, these people can be more than a decade older. It wasn't always like that. When I was a younger, I was the kid who everyone makes fun of while I worked my butt off to try to become accepted by people. The process had to start all over again whenever I moved, as South Africa, Taiwan, Kansas, and California all had very different cultures. The turning point was when I started a chess club in high school, and during my sophomore year, was elected President. With a new sense of responsibility, I realized that the whole organizations success was dependent on my shoulders. I spent 4 hours a day making sure the young team is growing, and a culture of participation is maintained. And eventually the team became State Champions in my Junior Year (the team maintained the title for at least 4 years afterward and finished strong nationally). From that point on, I have been leading groups of great people, and accomplishing exciting things that make a difference in this world. After all, it's all about making life more meaningful.</p> <p style="text-align: center;">Leadership is, almost by definition, not something everyone has. It is like good writing: most people know how to write, but only few people can do it professionally. <span style="text-decoration: underline;">Most people know a little bit about leadership, but only a few know how to do it professionally.</span> Some of the most intelligent people in the world are not good leaders, but merely fit to be advisors of the leader. <a href="http://en.wikipedia.org/wiki/Robert_Kiyosaki">Robert Kiyosaki</a> says that, to be an entrepreneur, leadership is the only skill you MUST have. Being very young like I am, I cannot say that I am anywhere close to being the best leader I could be. However, I have put in a lot of thought into the issue, and have boiled down good leadership into 3 Pillars.</p> <p style="text-align: center;">Before I dive into the 3 Pillars, I want to clarify that <strong>these are not the first 3 steps in being a leader</strong>. I believe the <span style="text-decoration: underline;">first step in being a leader is to feel comfortable about it.</span> If you can't even convince yourself that you are worthy to lead the group, how can you convince others? The <span style="text-decoration: underline;">second step in being a leader is being comfortable with others leading you, even when you are the leader.</span> That means you need to trust peoples' core competencies, be able to delegate, and believe in your team when you are the only person who supports a plan. In my opinion, <span style="text-decoration: underline;">a cohesive team with the second best plan will always beat </span><span style="text-decoration: underline;">a broken team with the best plan.</span> Alright, now that your eyes are already tired, lets go into the Three Pillars.</p> <p style="text-align: center;"><span style="text-decoration: underline;">1. A Leader must have vision, and an unwavering conviction towards that vision.</span> A leader must know what direction the team is headed towards, and what is the absolute goal people want to achieve. It is essential to have a strong sense of certainty because as long as you are doing something difficult or complex, team members will become lost in an ocean of tasks, distractions, variables, and uncertainty. This is when they look to the leader to bring them back to the big picture and understand where the group is headed towards. This also means that the leader must be very logical and be able to see the big picture. Members will challenge you with whatever they are uncomfortable about when they feel lost, and if you do not have the logical skills to justify everything the group is doing and connect it to the ultimate goal, you will fall apart too, let along convince the team. Finally, if the leader is not the most adamant and passionate person in the project, no one else will be. If the leader has a conviction of 10 towards the vision, his team members will have 8-9, and people working under them will have 6-7. If the leader has a conviction of 7, then the whole group falls apart. Know where you are going, and be sure of it.</p> <p style="text-align: center;"><span style="text-decoration: underline;">2. A leader must have empathy towards the team and be able to connect with all the members.</span> As a leader, you must emotionally and psychologically connect with all your teammates: what motivates them, why are they doing this, what do they care about, what are they insecurities etc.. <span style="text-decoration: underline;">You wouldn't dare market and sell a product if you didn't understand the demographics and psychographics about your target market, how could you lead a team if you don't have the same information?</span> When you sell, you understand the customer so you can effectively persuade them do something – buy your products. When you lead, you need to effectively persuade your team members to do thousands of tasks HAPPILY (bitter teammates are bad teammates), so there's even more reason to know every little detail about them. With that knowledge, you can create the right culture and environment where everyone does things the best with the highest morale. <span style="text-decoration: underline;">The leader's job is to make everyone else better. The best leader's job is to make everyone make everyone else better.</span> The environment is so essential to a productive team. I have seen extremely competent people become unmotivated and perform poorly because of the environment, and I have seen otherwise weak performers become highly competent in the right environment. Some people just need a "good job!" after some hard work, some people are interested in non-monetary incentives, and some people just want to tackle the hardest problem they can find. If you know how everyone feels and thinks, you can have everyone do what they want to do in the way they want, resulting in better productivity. At the end of the day, when your teammates know that you care about how they feel and what they think, they will give you their work, trust and loyalty. <span style="text-decoration: underline;">The smartest math genius in the world might be able to solve the most complex equations, but still have no clue how to please one person without pissing off another. You as a leader must.</span></p> <p style="text-align: center;"><span style="text-decoration: underline;">3. A leader must know exactly what needs to be done to get the team towards the end goal and make absolute sure of progress. </span>Now that the leader understands the far vision and knows everything about the team members, the final pillar is to get the team moving towards the goal. The leader needs to be the person who is accountable with execution, driving the group forward. In <a href="http://www.bizsum.com/articles/art_good-to-great.php">Good to Great by Jim Collins</a>, Collin states that the best leaders (Level 5 Leaders) are usually not the charismatic ones, but often are very humble and non-exciting people. That's because the charismatic leader always wants to do new projects and get everyone motivated and excited, but <span style="text-decoration: underline;">the Level 5 Leader keeps saying the same things over and over until it gets done.</span> At the end of the day, if you don't have stuff done, it doesn't matter how great the plan is or who is participating, everything becomes meaningless. A lot of people have a tough time building a bridge between goal and the status quo. Many Y-Gens I know care about their career greatly, but never seem to understand what does it take to get them to their career goals. As undergrads, many people neglect getting good grades, internships, and self-development due to games, parties and the fun distractions you can find everywhere. As professionals, many people do the least they can do with a bad attitude, and become bitter when their "over-achiever" co-workers are getting all the promotions. <span style="text-decoration: underline;">Bridging reality to goal is not something everyone knows how to do, but that's something a leader must master in order to become effective.</span> Getting things done and focusing on action items is one of the concepts that don't have libraries of how-to literature on, primarily because it is so simple and straight forward. Make sure everyone is accountable with their tasks and start executing! It's that simple.</p> <p style="text-align: center;">A lot of leaders out there possess 1 or 2 of the three pillars here, but VERY few of them have all. Some leaders are extremely passionate about the vision, connect well with all the members, but drive progress very slowly. Some leaders understand the direction very well, and are very good at driving progress but sometimes at the expense of pissing off team members. Fortunately, this is the type of leader that still produces results, but may not be the most effective in the long run (as people are not motivated both in work and commitment). Finally, you have the leader who connects with each member well and can drive progress, but has no longterm vision of where the group is going. These are often elected leaders who are simply picking up the past leader's inertia.</p> <p style="text-align: center;">Again, I am no where close to mastering any of these three Pillars of Leadership. However, I understand them enough now that I can continuously look at my own life and focus on improving these skillsets. Collins emphasizes on recognizing the Brutal Facts, and a leader must understand himself well in order to constantly improve himself and the group. Lets include "understanding him/herself" in Pillar 2.</p>

Robert Kiyosaki argues that leadership is the one skill an entrepreneur absolutely must have. After years of starting clubs, organizations, and companies — usually as the youngest person in the room — I’ve found that’s true, and brutal. Some of the smartest people I know make terrible leaders. Leadership isn’t intelligence, charisma, or even experience. Over time I boiled it down to three leadership pillars: vision, empathy, and execution. The interesting part is what happens when a leader has only two of the three. Each missing pillar produces its own predictable failure mode: the inspiring leader who never ships, the driven one who burns out the team, the well-liked one going nowhere. Here’s how all three work, and how to spot the one you’re missing.

Yu-kai Chou brand visual — introduction to The 3 Pillars of Perfect Leadership (Vision, Empathy, Execut

⚡ Speed Run Notes

  • Pillar 1 — Vision & Conviction: know exactly where the team is headed and hold that direction with certainty. Maps to Core Drive 1: Epic Meaning & Calling.
  • Pillar 2 — Empathy & Connection: understand what motivates each teammate so you can build the environment where they do their best work. Maps to Core Drive 5: Social Influence & Relatedness.
  • Pillar 3 — Execution & Progress: stay accountable and drive measurable progress until the work is done. Maps to Core Drive 2: Development & Accomplishment.
  • Two of three isn’t enough: every missing pillar creates a signature failure mode.
  • Before the pillars: get comfortable leading, and get comfortable being led — even when you’re the one in charge.

Table of Contents

About the Creator of the Octalysis Framework

Yu-kai Chou — creator of the Octalysis Framework

Yu-kai Chou created the Octalysis Framework after studying gamification since 2003 — years before the term entered mainstream vocabulary. As a Human-Systems Architect & Behavioral Designer, his framework has been applied by LEGO, Microsoft, Porsche, Coca-Cola, Salesforce, and MrBeast, impacting over 1.5 Billion Users.

Chou has taught the Octalysis methodology at Harvard, Stanford, Yale, Tesla, Google, BCG, and IDEO.

His work has been cited by Harvard, Stanford, MIT, Forbes, Wall Street Journal, Wired, US Department of Energy, NIST, NSF, NCBI, US Department of Education, ClinicalTrials.gov, and Google Scholar — with 3,700+ more academic publications. Explore his books here.

The Octalysis Gamification Framework — Masterclass Lesson 1-2 by Yu-kai Chou

My Leadership Journey

Having started many clubs, organizations, and companies, I have my fair share of being a leader and getting leadership scars. I’ve also often been the leader while being the youngest person in the group.

It wasn’t always like that. When I was younger, I was the kid who everyone makes fun of while I worked my butt off trying to fit in my environment.

The process had to start all over again whenever I moved, as South Africa, Taiwan, Kansas, and California all had very different cultures.

The turning point was when I started a chess club in high school, and during my sophomore year, I was elected President. With a new sense of responsibility, I realized that the whole organization’s success rested on my shoulders.

I spent 4 hours a day making sure the young team was growing, and a culture of participation was maintained. Eventually the team became State Champions in my Junior Year (the team maintained the title for at least 4 years afterwards and finished strong nationally).

From that point on, I have been leading groups of great people, and accomplishing exciting things that make a difference in this world. After all, it’s all about making life more meaningful.

Not Everyone Has Good Leadership

Leadership is, almost by definition, not something everyone has. It is like good writing: most people know how to write, but only few people can do it professionally. Most people know a little bit about leadership, but only a few know how to do it professionally.

Some of the most intelligent people in the world are not good leaders, but merely fit to be advisors of the leader. Robert Kiyosaki says that, to be an entrepreneur, leadership is the only skill you MUST have.

Being very young like I am, I cannot say that I am anywhere close to being the best leader I could be. However, I have put in a lot of thought into the issue (much of which made it into Actionable Gamification), and have boiled down good leadership into 3 Pillars.

The 3 Pillars of Leadership mapped to Octalysis Core Drives — Vision to Core Drive 1, Empathy to Core Drive 5, Execution to Core Drive 2
Each leadership pillar maps to one Octalysis Core Drive: Vision to Core Drive 1, Empathy to Core Drive 5, Execution to Core Drive 2.

The First Two Steps of Leadership

Before I get into the 3 Pillars, I want to clarify that these are not the first 3 steps in being a leader. The first step in being a leader is to feel comfortable about it.

If you can’t even convince yourself that you are worthy to lead the group, how can you convince others?

The second step in being a leader is being comfortable with others leading you, even when you are the leader.

That means you need to trust peoples’ core competencies, be able to delegate, and believe in your team when you are the only person who supports a plan.

In my opinion, a cohesive team with the second best plan will always beat a broken team with the best plan.

Pillar One: A Leader Must Have Vision and Unwavering Conviction

A leader must know what direction the team is headed towards, and what is the absolute goal people want to achieve.

It is essential to have a strong sense of certainty because as long as you are doing something difficult or complex, team members will become lost in an ocean of tasks, distractions, variables, and uncertainty.

This is when they look to the leader to bring them back to the big picture and understand where the group is headed towards. In the Octalysis Framework, this maps directly to Core Drive 1: Epic Meaning & Calling — people are most motivated when they feel their work contributes to something greater than themselves.

The Octalysis Framework with all 8 Core Drives and Game Techniques — leadership's three pillars draw on Core Drives 1, 5, and 2
The Octalysis Framework’s 8 Core Drives. The three leadership pillars draw on Core Drive 1 (Epic Meaning), Core Drive 5 (Social Influence), and Core Drive 2 (Development & Accomplishment).

This also means that the leader must be very logical and be able to see the big picture.

Members will challenge you with whatever they are uncomfortable about when they feel lost, and if you do not have the logical skills to justify everything the group is doing and connect it to the ultimate goal, you will fall apart too, let alone convince the team.

Finally, if the leader is not the most adamant and passionate person in the project, no one else will be. If the leader has a conviction of 10 towards the vision, his team members will have 8-9, and people working under them will have 6-7. If the leader has a conviction of 7, then the whole group falls apart.

Know where you are going, and be sure of it.

Pillar Two: A Leader Must Have Empathy and Connect with Every Team Member

As a leader, you must emotionally and psychologically connect with all your teammates: what motivates them, why are they doing this, what do they care about, what are their insecurities.

You wouldn’t dare market and sell a product if you didn’t understand the demographics and psychographics about your target market; how could you lead a team if you don’t have the same information?

When you sell, you understand the customer so you can effectively persuade them to do something — buy your products. When you lead, you need to effectively persuade your team members to do thousands of tasks HAPPILY (bitter teammates are bad teammates), so there’s even more reason to know every little detail about them.

This is what Core Drive 5: Social Influence & Relatedness is about — humans perform best when they feel genuine belonging and trust within a group.

With that knowledge, you can create the right culture and environment where everyone does things the best with the highest morale. The leader’s job is to make everyone else better.

The best leader’s job is to have everyone make everyone else better. A good environment is that essential to a productive team.

I have seen extremely competent people become unmotivated and perform poorly because of the environment, and I have seen otherwise weak performers become highly competent in the right environment.

Some people just need a “good job!” after some hard work, some people are interested in non-monetary incentives, and some people just want to tackle the hardest problem they can find.

If you know how everyone feels and thinks, you can have everyone do what they want to do in the way they want, resulting in better productivity.

At the end of the day, when your teammates know that you care about how they feel and what they think, they will give you their work, trust and loyalty. The smartest math genius in the world might be able to solve the most complex equations, but still have no clue how to please one person without pissing off another. You as a leader must.

Pillar Three: A Leader Must Drive Execution and Ensure Progress

Now that the leader understands the far vision and knows everything about the team members, the final pillar is to get the team moving towards the goal.

The leader needs to be the person who is accountable with execution, driving the group forward. In Good to Great by Jim Collins, Collins states that the best leaders (Level 5 Leaders) are usually not the charismatic ones, but often are very humble and non-exciting people.

That’s because the charismatic leader always wants to do new projects and get everyone motivated and excited, but the Level 5 Leader keeps saying the same things over and over until it gets done.

This connects to Core Drive 2: Development & Accomplishment — teams need to see measurable progress toward the goal or they lose motivation. A leader who tracks and celebrates progress keeps the drive alive.

At the end of the day, if you don’t have stuff done, it doesn’t matter how great the plan is or who is participating — everything becomes meaningless.

A lot of people have a tough time building a bridge between the goal and the status quo. As undergrads, many people neglect getting good grades, internships, and self-development due to games, parties and the fun distractions you can find everywhere.

As professionals, many people do the least they can do with a bad attitude, and become bitter when their “over-achiever” co-workers are getting all the promotions.

Bridging reality to the goal is not something everyone knows how to do, but that’s something a leader must master in order to become effective.

Getting things done and focusing on action items is one of the concepts that don’t have libraries of how-to literature on, primarily because it is so simple and straight forward.

Make sure everyone is accountable with their tasks and start executing. It’s that simple.

Leaders Who Only Have Two of the Three Pillars

A lot of leaders out there possess 1 or 2 of the three pillars here, but very few of them have all.

Some leaders are extremely passionate about the vision, connect well with all the members, but drive progress very slowly.

Some leaders understand the direction very well, and are very good at driving progress but sometimes at the expense of pissing off team members. Fortunately, this is the type of leader that still produces results, but may not be the most effective in the long run (as people are not motivated both in work and commitment).

Finally, you have the leader who connects with each member well and can drive progress, but has no long-term vision of where the group is going. These are often elected leaders who are simply picking up the past leader’s inertia.

Again, I am nowhere close to mastering any of these three Pillars of Leadership. However, I understand them enough now that I can continuously look at my own life and focus on improving these skillsets.

Collins emphasizes on recognizing the Brutal Facts, and a leader must understand himself well in order to constantly improve himself and the group.

For more on how the Octalysis Framework applies to team motivation and leadership, check out the Strategy Dashboard for Gamification Design or explore the 10,000 Hours of Play philosophy that drives sustainable high performance.

Frequently Asked Questions

What are the 3 elements of perfect leadership?

Perfect leadership requires three pillars: (1) Vision and unwavering conviction — a leader must see where the team is going and believe in that direction completely. (2) Empathy and connection — a leader must genuinely understand and connect with every team member. (3) Execution knowledge and progress tracking — a leader must know exactly what needs to be done and ensure consistent progress toward the goal.

What happens when a leader has only two of the three leadership pillars?

Leaders with only two pillars have characteristic weaknesses: Vision + Empathy without Execution creates an inspiring but ineffective leader who rallies the team but can’t deliver results. Vision + Execution without Empathy creates a driven but disconnected leader who burns out the team. Empathy + Execution without Vision creates a popular manager who keeps things running but can’t lead transformative change.

How does gamification connect to leadership?

Leadership maps directly to Octalysis Core Drives. Vision activates Core Drive 1 (Epic Meaning & Calling) — giving the team a purpose larger than themselves. Empathy drives Core Drive 5 (Social Influence & Relatedness) — creating belonging and trust. Execution leverages Core Drive 2 (Development & Accomplishment) — showing measurable progress.

What is the difference between a leader and a manager?

A manager maintains systems and processes. A leader sets the vision, connects with people emotionally, and drives the group toward a goal that matters. You can manage tasks without leadership, but you cannot lead without vision, empathy, and execution working together. The best organizations have leaders who also know how to manage — but management alone won’t inspire a team to do extraordinary work.

Can leadership skills be learned or are they innate?

Leadership can absolutely be learned. Yu-kai Chou started as a kid who got made fun of and had to rebuild social credibility every time he moved countries. Through deliberate practice — starting a chess club, leading organizations, founding companies — he developed each of the three pillars over time. The key is recognizing which pillar you’re weakest in and intentionally working on it. Jim Collins’ research in Good to Great confirms that Level 5 Leaders develop through discipline and humility, not natural charisma.










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