Consumer Decision Journey: An S-Tier Behavioral Designer’s Guide
McKinsey's 2009 model replaced the linear funnel with a circular journey and the loyalty loop. The four stages,…
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Deep dives on the psychology behind why people do what they do — from Yu-kai Chou, creator of the Octalysis Framework. Pick the topic that matters to you.
McKinsey's 2009 model replaced the linear funnel with a circular journey and the loyalty loop. The four stages,…
Short answer: MDA stands for Mechanics, Dynamics, and Aesthetics, a causal chain from the rules a designer writes,…
Short answer: The decoy effect happens when adding a third, clearly worse option to a choice between two…
Hand someone a finished bookshelf and they will haggle you down to the last dollar. Make them spend…
Ask a designer to name a psychology “law” and most reach for the same one: Miller’s Law, the…
Hand a person a die and tell them they are betting on the outcome, and something strange happens…
Rejected unread at 21, Jane Austen published all six novels in her last six years. Her life read…
Lebanon's Power-Sharing Trap: the confessional system that built the Paris of the Middle East now freezes reform. A…
Short answer: Hick’s Law says the time it takes to make a choice grows with the number of…